By Cait Collins
My division’s long-awaited and dreaded switch in computer programs went live this week. I clocked in Monday morning knowing we were in for a bumpy ride. My team was concerned regarding the changes. Even good training could not totally prepare us for the new software. Only actual processing would allow us the opportunity to work out the kinks in the system. Our stress increased as our manager will be out for the next several weeks. Two other managers and our new director are working with us to solve issues with the new programming.
I had no trouble getting started. In fact I was elated when I realized how simple it would be to build and save my research. The joy was short lived as one of my support programs quit working. I had to close down and restart. In so doing, I lost over an hour’s worth of research. I got behind on my reviews, and I forgot to log back in from break. But in spite of the problems, there was one bright spot. We worked as a team.
Everyone had taken the training, but we did not go on the same day. Different classes received bits and pieces of information from questions posed during the sessions. Instead of hoarding knowledge, we shared what we knew. It seemed that most questions could be answered by one the team members. Sure we grumbled, but the grumpies were offset by teasing and the managers reminders there was candy available if we needed to sweeten our dispositions. By the end of the day, work was being processed. Sure there are issues to be resolved. That is the nature of software upgrades, but by pooling knowledge and working together, we made it through day one. I didn’t even have to break open the bottle of Riesling I had chilling in the refrigerator.
Writers need to work as a team. We all have different levels of experience and expertise. It is wasteful and unproductive to possess an I-know-something-you-don’t-know attitude. Why not share what we know? An author who writes a dynamic synopsis can pass on some tips through workshops or blogs. All of us can let fellow writers know about calls for submissions. If you have a friend whose new work is due for release, send a message to the folks in your email address book and to your social media contacts. By pooling our efforts we all win. Not only do we write better books and articles, we expand our networking base, increase our sales, and we build reputations as writers who care about other writers. What more could we want?